FAQs

INGREDIENTS

What is Suu?

Suu offers premium apple cider vinegar (ACV) blends that are deeply rooted in Japanese culture and health traditions. Our uniquely crafted functional blends are designed to support your gut health while enhancing your overall wellness by blending ancient wisdom with modern science.

What’s the best way to enjoy Suu?

Suu is designed for convenience. Simply mix one portable functional ACV sachet with water or your favorite beverage, and enjoy it before or during meals to maximize its digestive and metabolic benefits. You can also add it to smoothies, salad dressings, or other recipes for a healthful boost.

What are the benefits of using Suu Circadian Support blends?

Suu’s Circadian product line is designed to support your body's natural cycles from dawn till dusk. By harnessing the many benefits of apple cider vinegar and combining them with functional ingredients and supplements, each product is meticulously crafted to enhance your well-being at key times of the day.

  • Revive: A morning blend that sharpens your mind, lifts your mood, and fires up your metabolism.

  • Calm: An afternoon pick-me-up to help conquer the midday slump, keeping you sharp, steady, and relaxed.

  • Unwind: A calming blend that soothes your mind and body, setting the stage for restful sleep.

What are the benefits of Suu’s Meal Companion blends?

  • Improves Digestion: ACV helps enhance the effectiveness of digestive enzymes, aiding in the digestion of carbohydrate-heavy meals.

  • Boosts Metabolism: Thermogenic ingredients like ginger, cinnamon, and green tea help increase metabolism and aid in fat burning.

  • Helps Control Appetite: ACV has been shown to reduce appetite and decrease overall food intake.

  • Supports Glucose Balance: The acetic acid in ACV helps delay gastric emptying, slowing the conversion of carbs into glucose, leading to more stable blood sugar levels after meals.

What makes Suu different from other apple cider vinegar products?

Suu blends the ancient Japanese tradition of Cho-Katsu (gut care) with modern science. Unlike regular ACV, our liquid blends are enriched with natural functional ingredients and supplements. Our Meal Companion blends include thermogenic elements like ginger, cinnamon, and green tea, while our Circadian Support blends feature green coffee, guarana extract, supplements, and vitamins. Each flavor is delicious, without the strong taste of apple cider vinegar, and is conveniently packaged in portable sachets, making it perfect for a busy lifestyle.

What flavors does Suu come in?

Our Circadian Support blends are available in three delicious flavors:

  • Revive: Mango Passionfruit
  • Calm: Lychee Pear
  • Unwind: Pomegranate Rose

Our Meal Companion blends also come in three great-tasting flavors:

  • Blueberry Acai with Green Tea
  • Fuji Apple with Cinnamon
  • Yuzu Citrus with Ginger

Are Suu blends Organic?

Yes, Suu is made with premium, organic ingredients to ensure the highest quality and effectiveness. The key ingredients include organic apple cider vinegar, organic honey, and natural flavors.

Can I take Suu if I have dietary restrictions?

Suu is made with organic, high-quality ingredients and is suitable for most diets. However, it contains honey, so it is not vegan. Always check the ingredient list if you have specific dietary concerns or allergies.

How should I store Suu?

Suu sachets should be stored in a cool, dry place. Once mixed with liquid, it’s best to consume the drink within a few hours for optimal taste and effectiveness.

Where is Suu made?

Suu is made in the U.S by Drinksy, Inc.

SHIPPING + 
RETURNS

How are your products shipped?

Our products are shipped through Amazon's fulfillment services. When you place an order, Amazon handles the entire shipping process, making all orders trackable through your Amazon account. If you placed the other directly from our website, then Fermenta will take care of the fulfillment, and notify you once it’s been shipped.

What is your return policy?

If you are not satisfied with Suu, we offer a no-questions-asked 30-day money-back guarantee. If you ordered through Amazon, please follow the steps on their order returns page. If you ordered directly from our website, reach out to us at hello@fermenta.co so we can help you process your return.

My package was damaged during shipping, help?

We're sorry to hear that your order arrived in less than perfect condition, but don't worry, we offer a 30-day money-back guarantee. Please visit the Amazon Orders page and locate your order to report the damage. Select "Problem with order" and choose "Received damaged item" to start the return or replacement process. Amazon will guide you through the steps to resolve the issue promptly. If you ordered directly through our website and need further assistance processing your return, feel free to reach out to us at hello@fermenta.co.

How do I contact customer service?

For any questions or concerns, please reach out to our customer service team at hello@fermenta.co We’re here to help!

Can I buy Suu in stores?

Currently, Suu is available exclusively online through our website or on Amazon. This allows us to offer you the freshest product directly from our facility.

How can I leave a review?

Certainly, we’d love to hear about your experience with Suu! You can leave a review on Amazon or directly on our website. You can also email us your thoughts at hello@fermenta.co. Your feedback helps us continue to improve and provide the best possible product.

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